Frequently Asked Questions

Find answers about ELVYNHEALTH smart ring sizing, bracelet compatibility, wellness tracking and discounted supplement add-ons.

How do I choose a smart ring size?

Sizes and available options vary by model. Check the ring sizing guide and product options before ordering. Contact us if you need help choosing.

Will the wearable work with my phone?

Compatibility differs by product. Review the product page and confirm your phone and app requirements before purchase.

Are wearable readings medical measurements?

Our wearables are presented for general wellness and activity tracking. Readings are not a substitute for medical measurements, diagnosis or treatment.

How do discounted supplement add-ons work?

Selected supplements are optional discounted add-ons with qualifying purchases of smart rings or bracelets. They are not free gifts.

  • Buy 3 eligible wearables and add one Magnesium Glycinate & Ashwagandha supplement to the cart for 65% off that supplement using Copy of BUY3 GET1Magnesium.
  • Buy 3 eligible wearables and add one Vitamin B12 supplement to the cart for 70% off that supplement using BUY3 GET1Energy B12V.

All required items must be in the cart. Enter the applicable code at checkout. These offers cannot combine with other discounts. Eligible wearable products are Jack Smart Ring, Lily Ceramic Smart Ring, Smart Bracelet for Activity & Sleep Tracking, and Smart Ring for Heart Rate & Sleep Tracking. Offers apply according to the active discount conditions at checkout.

How should I use a supplement?

Follow the package label, including ingredients, serving directions and warnings. Ask a qualified healthcare professional whether it is appropriate for you.

Where can I find shipping and return details?

See our Shipping Policy and Return & Refund Policy. Available shipping methods and charges are displayed at checkout.

Which payment methods are available?

Available payment options appear at checkout. Review the order total, shipping charges and applied discounts before placing your order.

What if my item is damaged or I need product support?

Email support@elvynhealth.shop with your order number and details. Refer to our return policy for applicable conditions.

How can I contact ELVYNHEALTH?

Email support@elvynhealth.shop. Our business address is 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110.